Donor Charter
As a charity seeking donations from the public, we aim to comply at all times with the Guidelines for Charitable Organisations on Fundraising from the Public, as issued by the Charities Regulator. Our pledge is to treat all our donors with respect, honesty and openness. It is as crucial to us as it is to you.
It is critically important to us that we maintain the highest standards when we receive donations from our generous supporters.
We have committed to a set of principles to enable you, as our donor, to maintain a full level of support and appreciation for and from Acquired Brain Injury Ireland.
We commit to being accountable and transparent so that our past, present and future donors can have full confidence in us. We will ensure that where possible, family members of those who bequeathed funds to Acquired Brain Injury Ireland are thanked appropriately, and we promise that we will effectively apply your gifts for their intended purposes.
We commit that you, our donors and future donors will:
- Be informed of the organisation’s mission and how we intend to use donated resources.
- Be informed of the identity of those serving on the organisation’s governing board, and that the board will exercise prudent judgement in its stewardship responsibilities.
- Have access to the organisation’s most recent financial statements.
- Be assured your gifts will be used for the purposes for which they were given.
- Receive appropriate acknowledgement and recognition.
- Be assured that information about your donation is handled with respect and with confidentiality to the extent provided by law.
- Expect that all relationships with individuals representing the organisation will courteous and professional.
- Be informed if those seeking donations are volunteers, employees of the organisation or hired third-party agents.
- Have easily available agreed procedures for making and responding to complaints.
- Have the right for your personal data to be deleted from mailing lists and to be informed if the organisation intends to share our mailing lists with third parties.
- Receive prompt, truthful and forthright answers to questions you might have of the organisation.
Disclosure Statement
Acquired Brain Injury Ireland is open about whether those seeking donations on their behalf are volunteers, employees of the organisation, or third-party agents. Anyone fundraising on behalf of Acquired Brain Injury Ireland must ensure that prospective donors are aware of their status, i.e. volunteers, employees, or third-party agents.
To learn more about our commitments to you, our donors and future donors, download our documentation below:
Charities Institute Ireland Triple Lock
Acquired Brain Injury Ireland is a member of the Charities Institute Ireland (CII) and proudly certified with the Triple Lock standard. The Triple Lock standard is available to members of the CII who deliver best practice in transparency and accountability, particularly in the areas of governance, fundraising and reporting. Triple Lock certification demonstrates that an organisation is strong, credible, well governed, that it implements quality work and does so in a way that respects the people for whom the organisation is founded.
Data Protection
At Acquired Brain Injury Ireland, we take data protection seriously and operate in compliance with the General Data Protection Regulation (GDPR). You can learn about how our organisation protects your personal information by reading our Privacy Statement.
